Category Archives: General News

BGJWSC’s Water Quality and Supply Remain Unaffected by Coronavirus

At the BGJWSC, the health, safety and well-being of our customers, staff and our community is our top priority. We understand the concern and uncertainly you may be experiencing surrounding the coronavirus (COVID-19) and are committed to being responsive to the needs of our customers and our staff as the situation evolves. We provide an essential service that is critically important and, much like many other companies in the U.S. and across the globe, we have established coronavirus preparedness plans.

To minimize the risk of exposure to the coronavirus, we have initiated our business continuity plans to help provide additional stability to our operations that include water/wastewater services to your homes and businesses. This may result in limited hours of operation and/or access at our administrative offices if the situation worsens.

The BGJWSC continues to monitor situational updates provided by the Center for Disease Control, World Health Organization as well as other local, state and Federal organizations. We are continuously evaluating the situation and latest developments to determine how we can adopt and amend measures, as necessary, to support our customers and communities we serve and our employees.

It is important for you to know that the BGJWSC’s drinking water treatment processes provide protection that includes disinfection of our ground water sources (e.g., underground wells).  These treatments are effective in removing and/or inactivating viruses. Our water meets all current federal and state drinking water requirements.

For additional information about the coronavirus and drinking water and wastewater please visit:

In an effort to keep our customers safe during the coronavirus pandemic, the BGJWSC will be discontinuing service shut offs and late fees at this time. We will continue to evaluate this moratorium as more information becomes available. While this may provide you with relief during the pandemic, allowing you to focus on procuring necessary food and sanitation supplies, please be mindful that we will continue to read meters and bill as usual.

The BGJWSC has been focused on two high priorities as the spread of the coronavirus as evolved – the health and safety of our employees and the health and safety of our customers. As such, the BGJWSC will also be suspending all non-essential field appointments and will limit the amount and nature of contact with customers during all emergency field appointments.

While our field staff and licensed operators will continue to work around the clock to ensure that we continue to maintain our systems, we will continue to monitor the needs of our administrative offices. We strongly encourage you to use our Citizen Access portal to view your statements and pay your bill with 24/7 account access. If you haven’t enrolled in Citizen Access, it only takes a few minutes. You can enroll here.

We also understand that there may be instances where customers find themselves facing financial difficulties. The BGJWSC is here to help and we encourage customers who may be impacted to reach out to discuss how we might be of assistance. Should you find yourself in need of assistance, please contact us at the following email:

For additional information about local impacts from the coronavirus, please visit:

As always, the health, safety and well-being of our customers, our staff and our community is of paramount concern. We continue to monitor this quickly evolving situation and are here to assist our customers as needed.

Thank you for placing your trust in the BGJWSC as we continue to provide you with safe, clean, reliable water and wastewater services.

Holiday Schedule – MLK Day 2020

Every day is a celebration of diversity at the BGJWSC. We’re proud of the well-trained, dedicated staff that we employ to serve our community 24 hours a day, 365 days every year. Whether you are a rate payer or a visitor to the community, you benefit at home, work or play from the hard work performed by our staff made up of varied ages, races, genders, nationalities and backgrounds.

We recognize that our agency, our community and our country would look vastly different if not for the work performed by Rev. Dr. Martin Luther King, Jr. and his partners, efforts that ushered in the changes that came about during the civil rights movement in the 1960s. We honor the legacy of Dr. King on the federal holiday reserved in his name which takes place each year on the third Monday in January.

We encourage you to take this opportunity to join others across our nation in recognition of the struggles faced by this vital figure in the modern era.  The Corporation for National & Community Service, a U.S. Government agency, has resources available to assist you in meeting a tangible need or a need of the spirit by engaging in local service projects that “strengthen communities, empower individuals, bridge barriers, and create solutions.”

Though our administrative offices will be closed Monday, January 20th in honor of Dr. King, crew members, such as the ones featured above with their sanitary sewer vacuum trucks, will continue to be available to assist you around the clock by calling our after-hours number, 912-634-0258.

BGJWSC Commissioner Position to be Filled by Grand Jury

The Glynn County Grand Jury is accepting letter applications through January 21, 2020 from persons interested in being appointed to the Brunswick-Glynn County Joint Water and Sewer Commission to serve the remainder of the term occupied by elected Commissioner Steve Copeland who is resigning.

Each applicant shall have been a resident of the city or county for at least 12 months prior to his or her appointment, shall be 21 years of age or older, and shall be registered to vote in this State. Applicants must possess specialized engineering, finance or related business education or experience, including, but not limited to, accounting, public relations, or other experience or education relating to the operation of a water and sewer authority, industrial management, or related business.

Interviews will be held January 29, 2020 and/or February 5, 2020 at the Court House. Prior to final membership appointment selection, the Grand Jury shall accept public comments and may consider comments from private citizens at a hearing to be held February 12, 2020 or February 19, 2020.

Appointments will be made March 4, 2020. The newly appointed commissioner will take office immediately and will serve the remainder of the unexpired term which will expire December 31, 2020. Interested persons should submit their letter applications to:

Glynn County Grand Jury
c/o Ronald M. Adams
Clerk of Superior Court
701 H Street
Brunswick, GA 31520

Or by email to:

Why Do We Use a Grand Jury to Fill Some Seats?

As a function of our “operating agreement” that was crafted with City and County board members prior to our agency’s creation in 2008 and amended as needed, three members on our board are selected by the local grand jury to serve a four year term. Presently, that consists of Commissioners Don Elliott, Tripp Stephens, and Ben Turnipseed. The Grand Jury was asked to fill a temporary vacancy this year due to the resignation of elected Commissioner Copeland.

How are the Other Seats filled?

Aside from the three commissioners appointed by the Grand Jury, we also have two elected by the public, one representative from the City of Brunswick Board of Commissioners and one representative from the Glynn County Board of Commissioners.

You can see more details on the Commissioners page.

As the voting equipment used by the Board of Elections has recently changed, please read the latest edition of The Flow, our quarterly newsletter, to help be more prepared to use the new voting systems.

Precautionary Boil Water Advisory – 2100 & 2200 block of Gordon Street – Tuesday, November 12, 2019



The Brunswick water system lost pressure on the system serving the 2100 & 2200 block of Gordon Street and 1800 K Street due to contractor hitting a 2″ PVC main while digging.  Service has now been restored and BGJWSC lab personnel have collected water samples for testing. This testing, which takes between 18 and 24 hours, should be completed the afternoon of Wednesday, November 13, 2019, at which time an all-clear message will be posted.

This loss of pressure in the distribution system may cause back-pressure, back-siphonage, or a net movement of water from outside the pipe to the inside through cracks, breaks, or joints in the distribution system that are common in all water systems. Such a system failure carries with it a potential that bacterial contamination or other disease-causing organisms could enter the water distribution system. These conditions may pose an imminent and substantial health endangerment to persons served by the water system.

This precautionary boil water advisory is being published as a warning to those that live in, work in, or travel through the affected area. During the period of the loss of pressure, water will also not be available for fire suppression use. The map below indicates the limit to which this precautionary boil water advisory applies:

What should I do?

  • DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a rolling boil for at least (3) three minutes, and let it cool before using, or use bottled water. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. Boiling kills bacteria and other organisms in the water. ALL STORED WATER, DRINK OR ICE MADE RECENTLY FROM THIS SUPPLY SHALL BE DISCARDED.
  • Bathing, showering and toilet flushing may be performed using water from the tap without boiling it first.
  • Inadequately treated water may contain disease-causing organisms. These organisms include bacteria, viruses, and parasites which can cause symptoms such as diarrhea, cramps, nausea, headaches, or other symptoms. They may pose a special health risk for infants, young children, some of the elderly and people with severely compromised immune systems.
  • The symptoms above are not caused only by organisms in drinking water. If you experience any of these symptoms and they persist, you may want to seek medical advice. People at increased risk should seek advice about drinking water from their health care providers.

What is being done?

As soon as pressure can be restored to the distribution system, our water lab personnel will take water samples that will be fully evaluated over the next twenty-four to forty-eight hour period following the repair of the main. Once we have determined that there is no longer a threat of harmful bacteria in the water, we will inform you that you are no longer required to boil your water by posting an update here on our website:

Date distributed: 11/12/19 1:00 PM

What is a Boil Water Advisory? READ MORE HERE


Deputy Executive Director Andrew Burroughs Selected to Lead as Executive Director

During the public meeting of the BGJWSC Board of Commissioners on Thursday, November 7, Andrew Burroughs was offered the opportunity by unanimous vote to be contracted to serve as Executive Director, an offer he immediately accepted.

Mr. Burroughs relocated to Glynn County in September 2017 to serve as the Deputy Executive Director for the JWSC. In that role, he has focused his efforts on improving operational efficiency through the implementation of strategic asset management. Having previously served as the Process Assets Manager for the City of Tuscaloosa, Alabama, where he was in charge of wastewater operations, his training and experience in that utility had him well prepared to develop this systematic approach to resolving the operational needs he encountered here. His commitment to this plan, his relationship with staff, the management team and the Board made him a prime candidate for the Executive Director position when it became available in early 2019.

Executive Director Andrew Burroughs addresses staff preparing to respond during Hurricane Dorian in August 2019

Mr. Burroughs is a graduate of the University of Alabama where he acquired a Bachelor’s Degree in Chemical Engineering. As a registered Professional Engineer in the states of Georgia and Alabama, he is expected to pursue the highest possible standards in regards to infrastructure development, maintenance, and project management, standards that guide his daily management of just over 160 staff at the utility.

His highest priority is a focus on the management of public trust in the community. Previous experience as an Environmental Engineering Specialist with the Alabama Department of Environmental Management (an equivalent to our GA DNR) taught Mr. Burroughs the value of clearly communicating to the public the need for sustainable and thoughtful use of our limited resources. Standing between the US EPA and the consumer in the chain of permit approval, environmental standards compliance enforcement and permit violation complaint resolution revealed to him the fragile relationship that exists with the consumption of drinking water and the critical need to ensure that future generations are able to judge our present actions in a positive light.

Mr. Burroughs has also been keenly aware of the balance that must be maintained in regards to environmentally responsible water use and treatment of wastewater, having spent over four years on the management team with the City of Tuscaloosa where he was instrumental in the day-to-day operations of both water distribution, wastewater collection and treatment.  “I was taught by many past mentors to value and communicate a strategic business plan with buy-in from the staff in the field to the leaders in the board room,” he said, in regards to the challenges that he has faced in his career so far. “I believe that the staff of the JWSC is very capable of taking us into a future where we are considered a valuable and reliable partner in community development and I look forward to leading our team through the challenges that I know we’re going to have to face together to strengthen the utility.”

Chairman Turnipseed remarked on the announcement that “we had three excellent candidates and we got an excellent Executive Director that we’re looking forward to working with and we’re looking forward to seeing this JWSC really move forward and prosper under his leadership.”

Mr. Burroughs enjoys spending time with his wife and their 2-year-old daughter, cooking, outdoor activities, and Alabama football. An ordained deacon at Golden Isles Presbyterian Church, he and his family also enjoy serving to grow God’s kingdom and glorify Him in all they do.

Brunswick Sanitary Sewer Smoke Testing Project Beginning on October 14, 2019

Want to know more about the smoke testing methodology that will be used to help set maintenance priorities for our sanitary sewer collection system in Brunswick?

The maps below indicate the areas that will be tested over the next two months:

The numbers marked on the map indicate sewer basin references used internally for record keeping. While specific dates are not available for testing of each basin, doorknob notices will be distributed a few days in advance to commencement of testing in an area.

One significant product of this study is the identification of defects in our sewer mains and private service connections that may be contributing to an increase in wastewater processing costs at the treatment plant due to rainwater pouring into manholes and clean out connections (known as inflow) and groundwater seeping into cracks in pipes (known as infiltration).

Smoke may rise up in the street, in your yard or even in your house but our consultant will have their staff actively alerting you to their presence in your area while the work is being performed. The visual below may help with your understand of what paths this mist or smoke may take while venting out to the atmosphere:

To aid in your understanding, our staff has also produced the following videos on the subject:

Open House Meeting to Discuss North Mainland Sewer Improvements – Thursday, September 26, 2019

Whitlock Street sewer main being lined with a cured-in-place “sock” in April 2019.

Todd Kline and Jason Vo from the BGJWSC, along with Chris Stovall from Thomas & Hutton Engineering and Tim Patton from IPR Southeast, LLC, will be hosting a meet and greet to discover the methods and means to be used during our upcoming sewer improvements that will benefit the community. Learn how cured-in-place pipe technology will help us minimize cost and traffic interruptions.

Please drop in to visit us anytime from 6:00 pm to 8:00 pm on Thursday, September 26, 2019 in the BGJWSC board room at 1703 Gloucester Street (access from the Lee Street side door). A visual presentation will begin every 30 minutes with a question and answer period to follow.

All-Clear for Boil Water Advisory Issued for Center Drive in Brunswick on Thursday, September 12, 2019

Effective immediately, as of 10:40 AM on Friday, September 13, 2019, all required microbiological testing of water samples from the area affected by the boil water advisory issued for Center Drive in Brunswick on Thursday, September 12, 2019 have passed. Results have been verified by our state-licensed technician within a certified laboratory environment.

This notification is an ALL-CLEAR and water used for drinking will no longer need to be boiled.

Though the water from this system can now be considered to meet safe drinking water standards, please discard any ice made within the last 48 hours.

What is a Boil Water Advisory? READ MORE HERE

If you are receiving this information from any source other than our Public Emergency Notification System by Everbridge, please subscribe to receive these alerts via text, email or phone call instantly when the alert is posted. 

Final Candidates for Executive Director Position Selected

The Brunswick Glynn County Joint Water Sewer Commission is pleased to announce the top three candidates for the Executive Director position. Commissioners will begin a thorough interview process to select the Director. The candidates are:  Mr. Louis B. Martinez, Yorktown, Virginia;  Mr. Andrew Burroughs, Brunswick, Georgia and Mr. Jeremy D. Johnston, Jacksonville, FL.  A final selection will not be made until after September 27, 2019 and is dependent on final candidate interviews.

Commissioner Don Elliott
HR Committee