Category Archives: General News

2019 Strategic Business Plan Announced

As a roadmap for our continuous improvement, the BGJWSC has developed a Strategic Business Plan for 2019.

The initial presentation of the Strategic Business Plan was made on November 15, 2018. The recording can be viewed below and the slides used in the presentation are attached beneath it in Adobe Acrobat .pdf format:


Our Strategic Business Plan is available in its entirety for those that are seeking a deeper understanding of our 20 initiatives. Updates may be posted here to accommodate necessary course corrections.

BGJWSC Strategic Business Plan 2019


Tradewinds Industrial Park Closer to GRAD Certification

The Brunswick & Glynn Development Authority and the Brunswick-Glynn County Joint Water & Sewer Commission (JWSC) have worked together to cross a significant milestone in bringing the Tradewinds Industrial Park to certified industrial status. In recent years, the Glynn County community has worked diligently to market industrial and commercial sites for economic growth. A significant opportunity for over 600 acres of industrial growth is the Tradewinds Industrial Park at Exit 42 on I-95. One key to better marketability is Georgia Ready for Accelerated Development (GRAD) certification.

The GRAD Sites Program is a proactive effort by Georgia’s economic development community to develop a pool of available sites ready for industrial development. The GRAD designation for an industrial site means that the site has been pre-reviewed and pre-qualified for the following criteria: Phase I environmental assessment, preliminary geotechnical investigation, cultural and endangered species investigation, zoning designation, utility service (water & sewer), wetlands and stream delineation.

The Brunswick & Glynn County Development Authority has persistently made efforts to achieve GRAD certification for the Tradewinds Industrial Park. Until recently, this site met all the requirements except sanitary sewer service capacity. “This is a significant development in our efforts to achieve GRAD Certification, and we appreciate the hard work of the JWSC. Having sites that are engineered and ready for development is critical to our success in attracting and growing our industry. We are working diligently to submit our application and look forward to continued success.” said Paulo Albuquerque, Chairman of the Authority.

The JWSC has been working on the North Mainland Sewer Improvements Project which was initiated to increase sewer capacity for economic development in the North Mainland Area. These efforts include increased capacity for the Tradewinds Industrial Park. This project was made possible by funds provided from the 2016 SPLOST election. With these funds, Phase I of the North Mainland Sewer Improvement Project has been completed. With Phase I completion, sufficient sewer capacity has been made available to facilitate GRAD certification of the Tradewinds Industrial Park. This certification will provide much greater potential for industrial and commercial development at this site and will increase opportunities for job creation.

Precautionary Boil Water Advisory – The Island Club at Retreat on St. Simons Island – Thursday, November 1, 2018



The St. Simons Island water system lost pressure to residences within The Island Club at Retreat on Thursday, November 1, 2018 due to emergency repairs to a hydrant in the area. After service has been restored, BGJWSC lab personnel will collect water samples for testing. This testing, which will take between 22 and 24 hours, should be completed the afternoon of Friday, November 2, at which time an all-clear message will be posted.

This loss of pressure in the distribution system may cause back-pressure, back-siphonage, or a net movement of water from outside the pipe to the inside through cracks, breaks, or joints in the distribution system that are common in all water systems. Such a system failure carries with it a potential that bacterial contamination or other disease-causing organisms could enter the water distribution system. These conditions may pose an imminent and substantial health endangerment to persons served by the water system.

This precautionary boil water advisory is being published as a warning to those that live in, work in, or travel through the affected area. During the period of the loss of pressure, water will also not be available for fire suppression use. The map below indicates the limit to which this precautionary boil water advisory applies:


What should I do?

  • DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a rolling boil for at least (3) three minutes, and let it cool before using, or use bottled water. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. Boiling kills bacteria and other organisms in the water. ALL STORED WATER, DRINK OR ICE MADE RECENTLY FROM THIS SUPPLY SHALL BE DISCARDED.
  • Bathing, showering and toilet flushing may be performed using water from the tap without boiling it first.
  • Inadequately treated water may contain disease-causing organisms. These organisms include bacteria, viruses, and parasites which can cause symptoms such as diarrhea, cramps, nausea, headaches, or other symptoms. They may pose a special health risk for infants, young children, some of the elderly and people with severely compromised immune systems.
  • The symptoms above are not caused only by organisms in drinking water. If you experience any of these symptoms and they persist, you may want to seek medical advice. People at increased risk should seek advice about drinking water from their health care providers.

What is being done?

As soon as pressure can be restored to the distribution system, our water lab personnel will take water samples that will be fully evaluated over the next twenty-four to forty-eight hour period following the repair of the main. Once we have determined that there is no longer a threat of harmful bacteria in the water, we will inform you that you are no longer required to boil your water by posting an update here on our website:

Date distributed: 11/1/18 2:35 PM

What is a Boil Water Advisory? READ MORE HERE

Hurricane Michael Support Provided by Local Partners

We were very fortunate to have not seen much local impact from Hurricane Michael this past week. As an act of support for those in West Georgia affected greatly by Hurricane Michael, mutual aid has been coordinated by Georgia Emergency Management Agency, Glynn County Emergency Management Agency, Georgia Rural Water Association and the Environmental Protection Division of the Georgia Department of Natural Resources for the JWSC to loan five 200 kW generators to meet critical needs for those living without power, which is impacting essential water and sewer services in Bainbridge, GA.

These generators are being transported today in partnership between members of both JWSC and Glynn County Public Works staff. Pictured here are, left to right, Mike Schueler, Jerry Aldridge, Randolph Grovner, Chris Hutchins, and John McCallum.

Office Closure Related to Hurricane Michael

Due to potential service outages caused by the impact of Hurricane Michael, the administrative offices of the Brunswick-Glynn County Joint Water & Sewer Commission will be closed from Wednesday, October 10 at 2:00 PM until 12:00 PM on Thursday, October 11, weather permitting.

All emergency services will still be available during this period by calling 912.634.0258.

In Memoriam – Dana Whitmore

It’s with a heavy heart that we make you aware that one of our highly valued customer service employees, Dana Whitmore, passed away Wednesday morning, August 29, 2018. Dana had served the community with us over four years and was loved by both our customers and our staff. We believe that you couldn’t find a sweeter, kinder and big-hearted lady anywhere. She loved her job and always looked forward to helping our customers. She always had a smile on her face. Days where others might have suffered under a mountain of stress seemed to never bring her down. She will be deeply missed by those that had the blessing of building a relationship with her.

For the last month or so, she had been battling problems with her kidneys and her pancreas. After being admitted to the hospital August 2nd, it was discovered that Dana had passed a stone into her pancreas and medical staff couldn’t get her overwhelmed body to calm down enough so they could remove it. There were too many complications. Family and friends assembled quickly by her side to share their love and their memories of life with Dana. We are comforted to know that her husband, Bill, and her sister, Mary, were with her when she passed.

Please keep Bill and the family in your prayers as they go through this difficult time.

If you would like to attend visitation to pay respects and show love to the family, the visitation will be held at Edo Miller Funeral Home Friday night, August 31, from 6:00 to 8:00 with a service at Edo Miller Saturday afternoon, September 1, at 4:00.

2018 Town Hall Meeting Update

For those unable to attend the town hall meeting held last night at the Glynn County Recreation Department Casino Building, an identical presentation will be held at the Howard Coffin Park Auditorium tonight, Wednesday, June 13.

Both meetings will be broadcast live and saved on our Facebook page:

Each will also be posted to our YouTube channel:

You may also download the presentation used at each, along with a brief billing estimate here:


Thanks to all of those able to attend and contribute to the presentation and conversation regarding our budgetary needs and rate revision.

BGJWSC Water & Sewer Bill Calculator

Updated 6/22/18 following acceptance of the new rate resolution. – Jay Sellers

In anticipation of questions that you may have regarding our rate revision, the following bill calculator is being made available. You can enter your monthly flow in the frame below and the rates for each year from 2014 to 2018 will display your previous billing amount and allow you to compare that to the new 2019 rate structure.

Though we have previously only displayed your consumption in thousands of gallons, we will be displaying consumption down to the gallon read on the meter. This should serve to simplify your monthly billing and your budgeting process as fluctuations month-to-month should be smaller as long as your consumption is consistent and no leaks exist.

Bills mailed out in June of 2018 began showing this per gallon consumption. As indicated in the calculator, all billing statements sent starting with our 2019 Fiscal Year beginning July 1, 2018 will be billed to the gallon measured.

Though you can see all details in the frame below by scrolling up and down, left and right within the frame, you can also click on the button on the bottom right of the calculator, labeled “View full-size workbook” and it will open up in a new screen for you using Microsoft Excel Online. You may also click download button at the bottom of the frame to save a version that can be edited on your PC or Mac using Microsoft Excel.

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Bill Statement Backer Back by Popular Demand!

While upgrading to our new billing system in July of 2017, we temporarily removed the information that had been printed on the back of the monthly statement. Now that we have made the necessary changes, we will resume filling in the back with details of how to understand you bill more easily.

One change that will affect some of you is the absence of the block on the bottom of the statement for filling in credit card information. Our merchant services vendor, BB&T Bank, scans the stub on the bottom of your bill to ensure that your mailed in check is processed quickly and accurately. This area must now remain blank on the back of the stub to facilitate their processing.  Please use our Citizen Access Portal available on our website or visit us at 1703 Gloucester Street to process a card payment.

We will continue to strive for excellence in all that we do.