Category Archives: For Your Information

Sewer Line Inspection and Cleaning – Inspección y limpieza de líneas de alcantarillado

When you flush or take a shower, it’s helpful to know how the house drains, especially when it drains slowly or not at all. This video serves as a good primer on how your sewage gets to our main.


Cuando se descarga o se ducha, es útil saber cómo se drena la casa, especialmente cuando se drena lentamente o no se drena en absoluto. Este video sirve como una buena introducción a cómo sus aguas residuales llegan a nuestra tubería.

Are You and Your Pipes Ready for the Cold Weather? – ¿Están usted y sus tuberías listos para el clima frío?

The cold weather is upon us. Are you and your pipes ready? Watch a brief video below to learn more about ways you can help prevent costly and inconvenient damage caused by the cold.


El clima frío está sobre nosotros. ¿Están listos tú y tus pipas? Mire un breve video a continuación para obtener más información sobre las formas en que puede ayudar a prevenir daños costosos e inconvenientes causados por el frío.

Cómo acceder a su cuenta en línea – How to Access Your Account Online

Welcome! Thanks in advance for subscribing to our YouTube channel where you can access informative educational content related to our utility and the many ways we serve our community. Our latest public education video can be watched in both English and Spanish below.

¡Bienvenido! Gracias de antemano por suscribirse a nuestro canal de YouTube donde puede acceder a contenido educativo informativo relacionado con nuestra utilidad y las muchas formas en que servimos a nuestra comunidad. Nuestro último video de educación pública se puede ver en inglés y español a continuación.


¿Tiene preguntas sobre cómo configurar su cuenta en nuestro portal para habilitar el acceso de pago en línea?

Do you have questions about setting up your account on our portal to enable online payment access?

Brunswick Sanitary Sewer Smoke Testing Project Beginning on October 14, 2019

Want to know more about the smoke testing methodology that will be used to help set maintenance priorities for our sanitary sewer collection system in Brunswick?

The maps below indicate the areas that will be tested over the next two months:

The numbers marked on the map indicate sewer basin references used internally for record keeping. While specific dates are not available for testing of each basin, doorknob notices will be distributed a few days in advance to commencement of testing in an area.

One significant product of this study is the identification of defects in our sewer mains and private service connections that may be contributing to an increase in wastewater processing costs at the treatment plant due to rainwater pouring into manholes and clean out connections (known as inflow) and groundwater seeping into cracks in pipes (known as infiltration).

Smoke may rise up in the street, in your yard or even in your house but our consultant will have their staff actively alerting you to their presence in your area while the work is being performed. The visual below may help with your understand of what paths this mist or smoke may take while venting out to the atmosphere:

To aid in your understanding, our staff has also produced the following videos on the subject:

For Your Information – Sewer Smoke Testing in Sea Palms – Thursday, July 18, 2019

Sewer smoke testing has been scheduled for Shore Rush Drive and Shore Rush Circle in Sea Palms on St. Simons Island for this Thursday, July 18, 2019.

Routinely, the Systems Monitoring Crew of the BGJWSC goes through the process of determining whether the wastewater collection system is leaking in such a way that ground water may be seeping into the system underground (infiltration) or through broken clean-out caps or manholes (inflow). This testing is done to ensure that the wastewater treatment process is run efficiently, meaning a financial savings for all of our customers.

When work is being performed in your area, you may find a tag hanging on your doorknob. The content of this tag is show below:

NOTICE

Sewer Smoke Testing Operations

The public wastewater collection lines serving you will be smoke tested during the next several days. This is routine testing performed by all sewer utilities to find breaks or leaks in the pipes, and to identify illegal or improper connections to the system. This testing also provides a valuable service to you, our sewer users, by simultaneously checking the plumbing in homes and businesses at the same time.

If smoke gets into your building while we are testing in the area, please do the following:

  • Open doors and windows, and turn on fans, to let the smoke out of the building;
  • Try to determine how or from what drain the smoke escaped into the building;
  • Leave the building or the room until the smoke clears.

Do not be alarmed, the smoke we use is not toxic and does not cause or indicate a fire. This product has been approved for use by the EPA (Environmental Protection Agency) for areas where people are present. However, inhalation of large amounts may cause nausea, so try not to expose yourself to any more than necessary. Asthma sufferers should leave the area immediately as any chemical smoke may bring on attack.

Please repair any broken pipe, toilet seal, washer connections or other plumbing fixtures that allow this smoke to get into your building. If this smoke can get in, the sewer gas and odors can also get in the building. Call us if you have any questions or any other concerns.

If this work is being performed in your area, please review the tag and be prepared to contact us at 912.261.7151 if you have any concerns that we can address. We consider it a pleasure to serve you and aim to make services as efficient and reliable as possible.

Posted Monday, July 15, 2019 at 11:39 am.

St Simons Island Sanitary Sewer Smoke Testing Project Beginning on May 1, 2019

Want to know more about the smoke testing methodology that will be used to help set maintenance priorities for our sanitary sewer collection system on St. Simons Island?

On Monday, April 29, 2019, members of JWSC staff will be present in room 108 of the St. Simons Island Casino at 550 Beachview Drive from 6:00 to 8:00 PM to discuss the project. A short presentation will be repeated every 30 minutes with time allotted for discussion. Please drop in when you can to hear more about this process that will use a mist that is safe for your health and for the environment.

The map below will be on display in large format and copies of the schedule will be made available so that you may be best prepared to see the crew members from McKim & Creed Engineering Consultants as they perform this essential work:

 

Doorknob notices will be distributed a few days in advance to commencement of testing in an area.

One significant product of this study is the identification of defects in our sewer mains and private service connections that may be contributing to an increase in wastewater processing costs at the treatment plant due to rainwater pouring into manholes and clean out connections (known as inflow) and groundwater seeping into cracks in pipes (known as infiltration).

Smoke may rise up in the street, in your yard or even in your house but our consultant will have their staff actively alerting you to their presence in your area while the work is being performed. The visual below may help with your understand of what paths this mist or smoke may take while venting out to the atmosphere:

To aid in your understanding, our staff has also produced the following videos on the subject:

2019 Strategic Business Plan Announced

As a roadmap for our continuous improvement, the BGJWSC has developed a Strategic Business Plan for 2019.

The initial presentation of the Strategic Business Plan was made on November 15, 2018. The recording can be viewed below and the slides used in the presentation are attached beneath it in Adobe Acrobat .pdf format:

Strategic Business Plan 2019-01-08 with Core Values Added

Our Strategic Business Plan is available in its entirety for those that are seeking a deeper understanding of our 20 initiatives. Updates may be posted here to accommodate necessary course corrections.

BGJWSC Strategic Business Plan 2019

 

Roadside Repair Work – Frederica Road at Palm Street on St Simons Island – October 1 and 2, 2018

If you are traveling northbound on Frederica Road north of the Sea Island Causeway, you may experience a slight delay as our staff works in the shoulder of the road. A sewer service repair is being made on the connection to the Glynn County Fire Station located at 3581 Frederica Road, close to Palm Street.

Work is expected to be completed by Tuesday afternoon, October 2.

Update 10/2/18 at 3:06 pm.: Due to weather delays the sewer work on Frederica in the area of the Fire Station on Frederica Rd, work was delayed and the project will be completed on Wed 10/3/2018. We apologize for any inconvenience.