Annual Goals
A Message from Executive Director Andrew Burroughs
It’s a pleasure to serve the public, but, like managing a business or running a household, it’s not without its challenges. As in previous years, I have developed annual goals for our utility to strive for continuous improvement in 2026 and beyond. These goals are grouped by our agency’s core values. While these goals and core values have been communicated regularly amongst our management team and our staff, we’d like to share them with you. As we report on our progress on these organizational priorities to you each month, you can view our previous updates below:
Thanks in advance for giving our commitment to continuous improvement your attention. Where we fall short, I welcome your feedback. Please feel free to communicate with me directly or complete our online customer satisfaction survey here.
Andrew Burroughs, P.E.
Executive Director
912.261.7108
aburroughs@bgjwsc.org