Thank you for your interest in receiving your monthly statement via email. From this page you can enroll in paperless billing, choose to receive both an email and a paper bill, or revert back to receipt of a paper statement.
You may elect to stop receiving paper bills when you enroll in paperless billing. We’ll email you when your latest bill is generated. You may still continue to pay your bill in person at our office, by mail, or online.
PAPERLESS BILLING TERMS AND CONDITIONS
The terms and conditions of paperless billing are as follows:
Enrollment: By enrolling in paperless billing if you cancel your paper bill, it will be your responsibility to check the Brunswick-Glynn Joint Water and Sewer Commission (“JWSC”) website to obtain your bill if one does not arrive by email. Please understand that we don’t control all aspects of email delivery and can’t assure timely delivery.
Acknowledging Receipt: By agreeing to suspension of mailed paper bills, you agree that posting of the bill on the website or via email will constitute your receipt of the bill for all purposes and that the bill is due and payable upon posting. We can only attempt to send the email of your bill if it has a current correct email address for you and you immediately notify us of any change in your email address. If you fail to pay your bill by the due date for any reason, your account may be at risk of disconnection. These actions may include but are not limited to assessment of fees and suspension of service.
Invalid Email Addresses: Any email address change must be reported to us as the primary billing email account is not monitored. Therefore, it will still be your responsibility to check the JWSC website or contact staff in a timely manner and pay your bill by the due date as listed on the bill.
Paperless Billing Cancellation: You may cancel paperless billing at no cost and again begin receiving a mailed paper bill; however, please understand there may be a delay of 1 or 2 billing cycles before you again receive a mailed paper bill.
Payments: A printed copy of your paperless billing statement can be used in association with mailing a check for payments. You can also pay online with a one-time or recurring payment on using our Citizen Access Portal.
By completing the form below, you accept conditions of these terms: