Author Archives: Jay Sellers

Administrative Offices Closed from April 6 until Shelter-In-Place Lifted

In order to comply with Governor Kemp’s shelter-in-place order as an effort to combat the current coronavirus (COVID-19) pandemic and to protect the health of our residents and our staff, the BGJWSC will close the administrative headquarters building at 1703 Gloucester Street in Brunswick on Monday, April 6, 2020 until the shelter-in-place has been lifted.

Though the offices will be closed to the public, staff members are working in the office, in the field and remotely as needed to enable routine services, such as system maintenance, meter reading, billing and payment processing, to continue on schedule. Other services, such as new connection installation and inspections, will be available by appointment.

For all customer service business, we contact us at 912.261.7100, email info@bgjwsc.org or the chat function available on our home page and Facebook page.

Staff will continue to be available to respond to all after-hours trouble calls as well by calling 912.634.0258.

Temporary Staff Directory

As changes to our work status warrant, specific instructions will be posted below and updated as needed to help facilitate transactions and to prevent any interruption of services provided by the BGJWSC. Expect some limitations and delays but know that we are here to serve.

WHAT WHO TITLE EMAIL PHONE
Capital Improvement (“tap”) Connection Fees1 Tiffany Tiner Service Review Specialist ttiner@bgjwsc.org 912-261-7139
Business Account Transfer Review Tiffany Tiner Service Review Specialist ttiner@bgjwsc.org 912-261-7139
Sewer/Water Availability Harry Patel Assistant Engineer hpatel@bgjwsc.org 912-261-7125
Plan Review Status2 Annette Cornely Administrative Coordinator acornely@bgjwsc.org 912-261-7126
Capital Project Status Jason Vo Project Manager jvo@bgjwsc.org 912-324-9905
  1. Capital Improvement (“tap”) Connection Fees:
    • If handling via email complete the Capital Improvement Fee Estimate form and return to Tiffany Tiner for a detailed Estimate and Service Application
    • Payments can be made online via JWSC CITIZEN portal once the Service Application is returned.  Allow up to 2 business days for the new Account # and instructions for making payment and scheduling meter drop
    • If paying by check, mail along with the Service Application to Brunswick Glynn Joint Water & Sewer Commission, 1703 Gloucester Street, Brunswick GA 31520.  Once received, allow up to 2 business days for confirmation and instructions on meter drop
  2. Plan Reviews:  For plans submitted electronically to Glynn County or the City of Brunswick, there should be no change in receiving JWSC plan review results/comments, which is 10 business days for a 1st review and 5 business days for subsequent reviews.  Plans in PDF format are highly recommended for minimizing delays.

Precautionary Boil Water Advisory – Joshua Circle and Promise Lane in Brunswick – Wednesday, April 1, 2020

DRINKING WATER WARNING
BOIL YOUR WATER FOR THREE MINUTES BEFORE USING

The Brunswick water system lost pressure on the system serving Joshua Circle and Promise Lane west of Calebs Crossing Road due to materials failure of a PVC fitting. Once the repairs have been completed, BGJWSC lab personnel will collect water samples for testing. This testing, which takes between 18 and 24 hours, should be completed the afternoon of Thursday, April 2, 2020, at which time an all-clear message will be posted.

This loss of pressure in the distribution system may cause back-pressure, back-siphonage, or a net movement of water from outside the pipe to the inside through cracks, breaks, or joints in the distribution system that are common in all water systems. Such a system failure carries with it a potential that bacterial contamination or other disease-causing organisms could enter the water distribution system. These conditions may pose an imminent and substantial health endangerment to persons served by the water system.

This precautionary boil water advisory is being published as a warning to those that live in, work in, or travel through the affected area. During the period of the loss of pressure, water will also not be available for fire suppression use. The map below indicates the limit to which this precautionary boil water advisory applies:

What should I do?

  • DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a rolling boil for at least (3) three minutes, and let it cool before using, or use bottled water. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. Boiling kills bacteria and other organisms in the water. ALL STORED WATER, DRINK OR ICE MADE RECENTLY FROM THIS SUPPLY SHALL BE DISCARDED.
  • Bathing, showering and toilet flushing may be performed using water from the tap without boiling it first.
  • Inadequately treated water may contain disease-causing organisms. These organisms include bacteria, viruses, and parasites which can cause symptoms such as diarrhea, cramps, nausea, headaches, or other symptoms. They may pose a special health risk for infants, young children, some of the elderly and people with severely compromised immune systems.
  • The symptoms above are not caused only by organisms in drinking water. If you experience any of these symptoms and they persist, you may want to seek medical advice. People at increased risk should seek advice about drinking water from their health care providers.

What is being done?

As soon as pressure can be restored to the distribution system, our water lab personnel will take water samples that will be fully evaluated over the next twenty-four to forty-eight hour period following the repair of the main. Once we have determined that there is no longer a threat of harmful bacteria in the water, we will inform you that you are no longer required to boil your water by posting an update here on our website: https://www.bgjwsc.org.

Date distributed: 4/1/2020 9:44 AM

What is a Boil Water Advisory? READ MORE HERE

Precautionary Boil Water Advisory – Fairfield Inn and Holiday Inn in Brunswick – Monday, March 30, 2020

DRINKING WATER WARNING
BOIL YOUR WATER FOR THREE MINUTES BEFORE USING

The Brunswick water system lost pressure on the system serving the Fairfield Inn and Suites and the Holiday Inn on Gateway Center Blvd due to damage to a valve serving fire hydrants on their private system. Once the repairs have been completed by the plumber and our staff returns pressure to the private system, BGJWSC lab personnel will collect water samples for testing. This testing, which takes between 18 and 24 hours, should be completed the afternoon of Tuesday, March 31, 2020, at which time an all-clear message will be posted.

This loss of pressure in the distribution system may cause back-pressure, back-siphonage, or a net movement of water from outside the pipe to the inside through cracks, breaks, or joints in the distribution system that are common in all water systems. Such a system failure carries with it a potential that bacterial contamination or other disease-causing organisms could enter the water distribution system. These conditions may pose an imminent and substantial health endangerment to persons served by the water system.

This precautionary boil water advisory is being published as a warning to those that live in, work in, or travel through the affected area. During the period of the loss of pressure, water will also not be available for fire suppression use. The map below indicates the limit to which this precautionary boil water advisory applies:

What should I do?

  • DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a rolling boil for at least (3) three minutes, and let it cool before using, or use bottled water. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. Boiling kills bacteria and other organisms in the water. ALL STORED WATER, DRINK OR ICE MADE RECENTLY FROM THIS SUPPLY SHALL BE DISCARDED.
  • Bathing, showering and toilet flushing may be performed using water from the tap without boiling it first.
  • Inadequately treated water may contain disease-causing organisms. These organisms include bacteria, viruses, and parasites which can cause symptoms such as diarrhea, cramps, nausea, headaches, or other symptoms. They may pose a special health risk for infants, young children, some of the elderly and people with severely compromised immune systems.
  • The symptoms above are not caused only by organisms in drinking water. If you experience any of these symptoms and they persist, you may want to seek medical advice. People at increased risk should seek advice about drinking water from their health care providers.

What is being done?

As soon as pressure can be restored to the distribution system, our water lab personnel will take water samples that will be fully evaluated over the next twenty-four to forty-eight hour period following the repair of the main. Once we have determined that there is no longer a threat of harmful bacteria in the water, we will inform you that you are no longer required to boil your water by posting an update here on our website: https://www.bgjwsc.org.

Date distributed: 3/30/2020 3:33 PM

What is a Boil Water Advisory? READ MORE HERE

All-Clear for Boil Water Advisory Issued for Palmetto Court Subdivision of SSI on Wednesday, March 18, 2020

Effective immediately, as of 7:56 AM on Thursday, March 19, 2020, all required microbiological testing of water samples from the area affected by the boil water advisory issued for the Palmetto Court subdivision of Saint Simons Island on Wednesday, March 18, 2020 have passed. Results have been verified by our state-licensed technician within a certified laboratory environment.

This notification is an ALL-CLEAR and water used for drinking will no longer need to be boiled.

Though the water from this system can now be considered to meet safe drinking water standards, please discard any ice made within the last 48 hours.

Food service establishments must contact the Glynn County Environmental Health – Georgia Department of Public Health at (912) 279-2940 to be inspected prior to opening.

What is a Boil Water Advisory? READ MORE HERE

If you are receiving this information from any source other than our Public Emergency Notification System by Everbridge, please subscribe to receive these alerts via text, email or phone call instantly when the alert is posted.

Precautionary Boil Water Advisory – Palmetto Court Subdivision on St Simons Island – Wednesday, March 18, 2020

DRINKING WATER WARNING
BOIL YOUR WATER FOR THREE MINUTES BEFORE USING

The St Simons Island water system lost pressure on the system serving the Palmetto Court Subdivision due to the need to isolate the internal private mains from the distribution network during plumbing repairs by the property owner. Once the repairs have been completed by the plumber and our staff returns pressure to the private system, BGJWSC lab personnel will collect water samples for testing. This testing, which takes between 18 and 24 hours, should be completed the afternoon of Thursday, March 19, 2020, at which time an all-clear message will be posted.

This loss of pressure in the distribution system may cause back-pressure, back-siphonage, or a net movement of water from outside the pipe to the inside through cracks, breaks, or joints in the distribution system that are common in all water systems. Such a system failure carries with it a potential that bacterial contamination or other disease-causing organisms could enter the water distribution system. These conditions may pose an imminent and substantial health endangerment to persons served by the water system.

This precautionary boil water advisory is being published as a warning to those that live in, work in, or travel through the affected area. During the period of the loss of pressure, water will also not be available for fire suppression use. The map below indicates the limit to which this precautionary boil water advisory applies:

 

What should I do?

  • DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a rolling boil for at least (3) three minutes, and let it cool before using, or use bottled water. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. Boiling kills bacteria and other organisms in the water. ALL STORED WATER, DRINK OR ICE MADE RECENTLY FROM THIS SUPPLY SHALL BE DISCARDED.
  • Bathing, showering and toilet flushing may be performed using water from the tap without boiling it first.
  • Inadequately treated water may contain disease-causing organisms. These organisms include bacteria, viruses, and parasites which can cause symptoms such as diarrhea, cramps, nausea, headaches, or other symptoms. They may pose a special health risk for infants, young children, some of the elderly and people with severely compromised immune systems.
  • The symptoms above are not caused only by organisms in drinking water. If you experience any of these symptoms and they persist, you may want to seek medical advice. People at increased risk should seek advice about drinking water from their health care providers.

What is being done?

As soon as pressure can be restored to the distribution system, our water lab personnel will take water samples that will be fully evaluated over the next twenty-four to forty-eight hour period following the repair of the main. Once we have determined that there is no longer a threat of harmful bacteria in the water, we will inform you that you are no longer required to boil your water by posting an update here on our website: https://www.bgjwsc.org.

Date distributed: 3/18/2020 11:22 AM

What is a Boil Water Advisory? READ MORE HERE

BGJWSC’s Water Quality and Supply Remain Unaffected by Coronavirus

At the BGJWSC, the health, safety and well-being of our customers, staff and our community is our top priority. We understand the concern and uncertainly you may be experiencing surrounding the coronavirus (COVID-19) and are committed to being responsive to the needs of our customers and our staff as the situation evolves. We provide an essential service that is critically important and, much like many other companies in the U.S. and across the globe, we have established coronavirus preparedness plans.

To minimize the risk of exposure to the coronavirus, we have initiated our business continuity plans to help provide additional stability to our operations that include water/wastewater services to your homes and businesses. This may result in limited hours of operation and/or access at our administrative offices if the situation worsens.

The BGJWSC continues to monitor situational updates provided by the Center for Disease Control, World Health Organization as well as other local, state and Federal organizations. We are continuously evaluating the situation and latest developments to determine how we can adopt and amend measures, as necessary, to support our customers and communities we serve and our employees.

It is important for you to know that the BGJWSC’s drinking water treatment processes provide protection that includes disinfection of our ground water sources (e.g., underground wells).  These treatments are effective in removing and/or inactivating viruses. Our water meets all current federal and state drinking water requirements.

For additional information about the coronavirus and drinking water and wastewater please visit:

In an effort to keep our customers safe during the coronavirus pandemic, the BGJWSC will be discontinuing service shut offs and late fees at this time. We will continue to evaluate this moratorium as more information becomes available. While this may provide you with relief during the pandemic, allowing you to focus on procuring necessary food and sanitation supplies, please be mindful that we will continue to read meters and bill as usual.

The BGJWSC has been focused on two high priorities as the spread of the coronavirus as evolved – the health and safety of our employees and the health and safety of our customers. As such, the BGJWSC will also be suspending all non-essential field appointments and will limit the amount and nature of contact with customers during all emergency field appointments.

While our field staff and licensed operators will continue to work around the clock to ensure that we continue to maintain our systems, we will continue to monitor the needs of our administrative offices. We strongly encourage you to use our Citizen Access portal to view your statements and pay your bill with 24/7 account access. If you haven’t enrolled in Citizen Access, it only takes a few minutes. You can enroll here.

We also understand that there may be instances where customers find themselves facing financial difficulties. The BGJWSC is here to help and we encourage customers who may be impacted to reach out to discuss how we might be of assistance. Should you find yourself in need of assistance, please contact us at the following email: info@bgjwsc.org.

For additional information about local impacts from the coronavirus, please visit:

As always, the health, safety and well-being of our customers, our staff and our community is of paramount concern. We continue to monitor this quickly evolving situation and are here to assist our customers as needed.

Thank you for placing your trust in the BGJWSC as we continue to provide you with safe, clean, reliable water and wastewater services.

All-Clear for Boil Water Advisory Issued for Sidney Lanier Area in Brunswick, Brockinton South and Ocean Blvd Areas of SSI on Monday, March 16, 2020

Effective immediately, as of 3:45 PM on Tuesday, March 17, 2020, all required microbiological testing of water samples from the area affected by the boil water advisory issued for the Sidney Lanier area in Brunswick, plus the Brockinton South and Ocean Blvd areas of Saint Simons Island on Monday, March 16, 2020 have passed. Results have been verified by our state-licensed technician within a certified laboratory environment.

This notification is an ALL-CLEAR and water used for drinking will no longer need to be boiled.

Though the water from this system can now be considered to meet safe drinking water standards, please discard any ice made within the last 48 hours.

Food service establishments must contact the Glynn County Environmental Health – Georgia Department of Public Health at (912) 279-2940 to be inspected prior to opening.

What is a Boil Water Advisory? READ MORE HERE

If you are receiving this information from any source other than our Public Emergency Notification System by Everbridge, please subscribe to receive these alerts via text, email or phone call instantly when the alert is posted.

Precautionary Boil Water Advisory – Sections of Sidney Lanier, Indigo and Airport Industrial in Brunswick – Monday, March 16, 2020

DRINKING WATER WARNING

BOIL YOUR WATER FOR THREE MINUTES BEFORE USING

The Brunswick water system lost pressure on the system serving section of Sidney Lanier, Indigo Drive and Airport Industrial due to a private contractor digging into a fire service main. Service has been restored and BGJWSC lab personnel have collected water samples for testing. This testing, which takes between 18 and 24 hours, should be completed the afternoon of Tuesday, March 17, 2020, at which time an all-clear message will be posted.

This loss of pressure in the distribution system may cause back-pressure, back-siphonage, or a net movement of water from outside the pipe to the inside through cracks, breaks, or joints in the distribution system that are common in all water systems. Such a system failure carries with it a potential that bacterial contamination or other disease-causing organisms could enter the water distribution system. These conditions may pose an imminent and substantial health endangerment to persons served by the water system.

This precautionary boil water advisory is being published as a warning to those that live in, work in, or travel through the affected area. During the period of the loss of pressure, water will also not be available for fire suppression use. The map below indicates the limit to which this precautionary boil water advisory applies:

What should I do?

  • DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a rolling boil for at least (3) three minutes, and let it cool before using, or use bottled water. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. Boiling kills bacteria and other organisms in the water. ALL STORED WATER, DRINK OR ICE MADE RECENTLY FROM THIS SUPPLY SHALL BE DISCARDED.
  • Bathing, showering and toilet flushing may be performed using water from the tap without boiling it first.
  • Inadequately treated water may contain disease-causing organisms. These organisms include bacteria, viruses, and parasites which can cause symptoms such as diarrhea, cramps, nausea, headaches, or other symptoms. They may pose a special health risk for infants, young children, some of the elderly and people with severely compromised immune systems.
  • The symptoms above are not caused only by organisms in drinking water. If you experience any of these symptoms and they persist, you may want to seek medical advice. People at increased risk should seek advice about drinking water from their health care providers.

What is being done?

As soon as pressure can be restored to the distribution system, our water lab personnel will take water samples that will be fully evaluated over the next twenty-four to forty-eight hour period following the repair of the main. Once we have determined that there is no longer a threat of harmful bacteria in the water, we will inform you that you are no longer required to boil your water by posting an update here on our website: https://www.bgjwsc.org.

Date distributed: 3/16/2020 5:54 PM

What is a Boil Water Advisory? READ MORE HERE

Precautionary Boil Water Advisory – Brockinton South Condos on SSI – Monday, March 16, 2020

DRINKING WATER WARNING

BOIL YOUR WATER FOR THREE MINUTES BEFORE USING

The St Simons Island water system lost pressure on the system serving the Brockinton South Condos due to a repair being made on the interior private plumbing. Service has been restored and BGJWSC lab personnel have collected water samples for testing. This testing, which takes between 18 and 24 hours, should be completed the afternoon of Tuesday, March 17, 2020, at which time an all-clear message will be posted.

This loss of pressure in the distribution system may cause back-pressure, back-siphonage, or a net movement of water from outside the pipe to the inside through cracks, breaks, or joints in the distribution system that are common in all water systems. Such a system failure carries with it a potential that bacterial contamination or other disease-causing organisms could enter the water distribution system. These conditions may pose an imminent and substantial health endangerment to persons served by the water system.

This precautionary boil water advisory is being published as a warning to those that live in, work in, or travel through the affected area. During the period of the loss of pressure, water will also not be available for fire suppression use. The map below indicates the limit to which this precautionary boil water advisory applies:

What should I do?

  • DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a rolling boil for at least (3) three minutes, and let it cool before using, or use bottled water. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. Boiling kills bacteria and other organisms in the water. ALL STORED WATER, DRINK OR ICE MADE RECENTLY FROM THIS SUPPLY SHALL BE DISCARDED.
  • Bathing, showering and toilet flushing may be performed using water from the tap without boiling it first.
  • Inadequately treated water may contain disease-causing organisms. These organisms include bacteria, viruses, and parasites which can cause symptoms such as diarrhea, cramps, nausea, headaches, or other symptoms. They may pose a special health risk for infants, young children, some of the elderly and people with severely compromised immune systems.
  • The symptoms above are not caused only by organisms in drinking water. If you experience any of these symptoms and they persist, you may want to seek medical advice. People at increased risk should seek advice about drinking water from their health care providers.

What is being done?

As soon as pressure can be restored to the distribution system, our water lab personnel will take water samples that will be fully evaluated over the next twenty-four to forty-eight hour period following the repair of the main. Once we have determined that there is no longer a threat of harmful bacteria in the water, we will inform you that you are no longer required to boil your water by posting an update here on our website: https://www.bgjwsc.org.

Date distributed: 3/16/2020 5:43 PM

What is a Boil Water Advisory? READ MORE HERE

Precautionary Boil Water Advisory – Sections of Ocean and Wood on SSI – Monday, March 16, 2020

DRINKING WATER WARNING

BOIL YOUR WATER FOR THREE MINUTES BEFORE USING

The St Simons Island water system lost pressure on the system serving sections of Ocean Blvd and Wood Ave south of First St due to materials failure of an 8″ Transite main.  Once service has been restored, BGJWSC lab personnel will collect water samples for testing. This testing, which takes between 18 and 24 hours, should be completed the afternoon of Tuesday, March 17, 2020, at which time an all-clear message will be posted.

This loss of pressure in the distribution system may cause back-pressure, back-siphonage, or a net movement of water from outside the pipe to the inside through cracks, breaks, or joints in the distribution system that are common in all water systems. Such a system failure carries with it a potential that bacterial contamination or other disease-causing organisms could enter the water distribution system. These conditions may pose an imminent and substantial health endangerment to persons served by the water system.

This precautionary boil water advisory is being published as a warning to those that live in, work in, or travel through the affected area. During the period of the loss of pressure, water will also not be available for fire suppression use. The map below indicates the limit to which this precautionary boil water advisory applies:

What should I do?

  • DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a rolling boil for at least (3) three minutes, and let it cool before using, or use bottled water. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. Boiling kills bacteria and other organisms in the water. ALL STORED WATER, DRINK OR ICE MADE RECENTLY FROM THIS SUPPLY SHALL BE DISCARDED.
  • Bathing, showering and toilet flushing may be performed using water from the tap without boiling it first.
  • Inadequately treated water may contain disease-causing organisms. These organisms include bacteria, viruses, and parasites which can cause symptoms such as diarrhea, cramps, nausea, headaches, or other symptoms. They may pose a special health risk for infants, young children, some of the elderly and people with severely compromised immune systems.
  • The symptoms above are not caused only by organisms in drinking water. If you experience any of these symptoms and they persist, you may want to seek medical advice. People at increased risk should seek advice about drinking water from their health care providers.

What is being done?

As soon as pressure can be restored to the distribution system, our water lab personnel will take water samples that will be fully evaluated over the next twenty-four to forty-eight hour period following the repair of the main. Once we have determined that there is no longer a threat of harmful bacteria in the water, we will inform you that you are no longer required to boil your water by posting an update here on our website: https://www.bgjwsc.org.

Date distributed: 3/16/2020 5:15 PM

What is a Boil Water Advisory? READ MORE HERE