You’ve spoken and we have listened!
Please give a few minutes of your time today to complete this brief survey that we’ve prepared to help us gauge the concerns and needs that you face in your daily interactions with us. We highly value your input and will be presenting the initial results of this survey to our Public Information & Customer Relations Committee meeting at 10:00 am on Wednesday, August 16, 2017 (agenda pending).
That doesn’t give us much time to get started. However, I’m confident that through this online survey, the calls that I’ll be making to a random sample of active customers and contact with those that have visited our customer service area at 1703 Gloucester St, I believe that we can begin to get a clear picture of meaningful changes that can be made to make your experience with us more effective, more pleasant, and more satisfying.
This survey will be ongoing, though the questions may change as necessary. We sincerely hope that you will be honest and candid with us as we strive to serve you better.
Public Information Officer